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Terms and conditions

This Agreement (“Agreement”) is between you (“User,” “Client,” or “You”) and DIALECT-AI, a technology company (“Dialect-AI,” “Company,” “We,” or “Us”). The terms and conditions herein govern your access to and use of the Dialect-AI services, including the website, subdomains, mobile and smart device applications, our application program interfaces (“APIs”), and other associated tools and technology (collectively referred to as the “Dialect-AI Platform”), and all related services (“Services”).

Prior to using the Dialect-AI Platform, kindly review this Agreement. By accessing or using the Dialect-AI Platform, or by selecting the acceptance option presented to you, you acknowledge your understanding and acceptance of both this Agreement and our Privacy Policy. If you disagree with any part of this Agreement or the Privacy Policy, please refrain from using the Dialect-AI Platform.

Creating an account on the Dialect-AI Platform is tantamount to electronically signing this Agreement. By using any electronic means to interact with our platform, including selecting any options or providing any instructions, you are electronically signing (hereinafter “E-Signature”) and consenting to this Agreement as though you had physically signed it. You acknowledge that no third-party verification is required for your E-Signature and that its lack of physical authenticity does not undermine its enforceability. You confirm your authority to represent all individuals associated with your account and that they are bound by this Agreement. Each use of your E-Signature reaffirms your consent to actions we undertake in accordance with our Privacy Policy.

Only users aged 18 or older are permitted to use the Dialect-AI Platform. By using it, you confirm that you meet this age requirement and are legally able to enter into this Agreement. Users below this age must not use the Dialect-AI Platform.

Changes to the Agreement

The Company reserves the right to modify this Agreement, including associated fees or charges, at its discretion. Such changes will come into effect after a Thirty (30) day notice. Your continued engagement with the Dialect-AI Platform after the notice period indicates your acceptance of the modifications. It is recommended that you revisit this page periodically to stay updated with any changes, as they are obligatory for all users.

Our Service

Dialect-AI is a cutting-edge platform designed to empower users in training and deploying chatbots using their own data. Here’s what we bring to the table:

1. User-Friendly Model Training: Our platform provides an intuitive interface for users to train chatbot models using their own data, ensuring personalized and effective conversational agents.

2. Advanced Chatbot Customization: Dialect-AI allows users to fine-tune and customize chatbot responses, creating unique and tailored conversational experiences.

3. Flexible Deployment Options: Once your chatbot is trained, easily deploy it across various channels, including websites, messaging apps, and more.

4. Data Privacy: We prioritize the security and privacy of your data. Our platform adheres to robust measures to protect user data from unauthorized access, use, alteration, or destruction.

Service Levels

While we strive to maintain a high level of service availability, Dialect-AI does not guarantee that the Dialect-AI Platform will be available 100% of the time. There may be occasions when the platform is down due to maintenance or other updates. We will strive to communicate any expected downtimes in advance whenever feasible.

Limitations of Chatbot Analysis

The insights and responses produced by the Dialect-AI Platform are based on data-driven analysis and algorithms. They do not guarantee absolute accuracy and should be used as a guide. Decisions made based on the chatbot’s responses remain the sole responsibility of the user.


Dialect-AI strives to ensure that the Dialect-AI Platform is accessible to all users, including those with disabilities. We are continuously working to improve platform accessibility and usability for everyone.

Updates and Changes to the AI Platform

Dialect-AI reserves the right to modify, suspend, or discontinue, temporarily or permanently, the Dialect-AI Platform or any service to which it connects, with or without notice and without liability to you.

Accessing the Dialect-AI Platform and Account Security

Platform Availability: We reserve the right to modify, withdraw, or restrict the availability of the Dialect-AI Platform or any of its Services, in our sole discretion, without prior notice. We shall not be liable for any unavailability of the Dialect-AI Platform, whether it’s partial or total, or for any period of time.

User Responsibilities:

1. Access: You are responsible for making all necessary arrangements to ensure you can access the Dialect-AI Platform.

2. Sharing Agreement: Ensure that anyone accessing the Dialect-AI Platform using your internet connection is aware of these terms and abides by them.

3. Registration & Personal Information:
– Should you wish to access specific resources or sections of the Dialect-AI Platform, you may need to provide registration details or other personal information.
– All information you provide should be accurate, up-to-date, and complete. Our handling of this information is in line with our Privacy Policy. By registering or providing any information on our platform, you agree to the terms outlined in our Privacy Policy.

Account Security:

1. Any username, password, or other security information related to the Dialect-AI Platform should be treated as confidential. Do not share this information.

2. Notify us immediately if you suspect unauthorized access or any breach of your account’s security.

3. Always log out from your account after each session, especially when using shared or public computers.

Account Termination:

We reserve the right to suspend, terminate, or deactivate any user account, username, password, or other identifiers at any time. This could be due to a violation of this Agreement or for any other reason at our discretion.

Types of User Accounts

We offer a variety of user account types tailored to meet the diverse needs of our community. Each account type comes with distinct permissions and levels of access to the Dialect-AI Platform. Please note that Dialect-AI retains the exclusive right to define the range of services provided to each account type. We also reserve the right to modify account types, their privileges, and corresponding services without prior notice.

1. Individual User:
– Definition: This type caters to individuals or entities who wish to access the Dialect-AI Platform.
– Registration: While the service is free, registration or account creation may still be necessary.
– Permissions: Individual Users will have restricted access to the Dialect-AI Platform, with limitations on the number of chatbot models they can train and deploy.

2. Professional User:
– Definition: Intended for users who desire enhanced features, including advanced chatbot customization and deployment options.
– Registration & Subscription: To access the full suite of features, Professional Users must register and opt for a subscription.
– Services: Among other features, Professional Users may have the ability to deploy chatbots across multiple channels and access advanced customization tools.
– Costs: The use of the Dialect-AI Platform by Professional Users is subject to the purchase of subscriptions and/or credits.

User Generated Content

The Dialect-AI Platform permits users to train chatbot models using